- On the day of service, please send a text message to inform customers half an hour before the visit.
- Please enter in the customer chat room before service starts:
Sign in - If you encounter any danger or difficulty or need assistance, please use the reporting function on the app to notify the company or call our customer service hotline directly: 6315 8962
- Please write a summary of the day's service before the end of the service and send the message to the customer.
- Please follow this format for content:
Service date and time:
Service type: Private nursing/one-time medical service/escort
Service Content:Post-service evaluation (if any):
Suggestions for customers (if any):
Disease progress/doctor’s orders (if any):
6. Please type in the customer chat room before leaving after the service: sign out
7. Please select "Complete" for the case in the app after the service is completed.