Our system does not retain your credit card information. If a customer finds that their credit card has been stolen through our company's platform, please call the card-issuing bank immediately to lock the card and suspend the transaction. Please email to report@careeasy.hk Notify our customer service staff and we will contact you as soon as possible.
Protect credit card information
- careEASY – Become a medical partner
- careEASY App Guide
- Laboratory blood drawing services
- Cancellation Policy
- Safety
- Home care/accompaniment service
- account
- Reservation service issues and refunds
- Cancellation fee
- Opinions about healthcare professionals or services
- How do I change my healthcare provider's rating?
- Medical staff are rude or their medical procedures are unprofessional
- The medical staff refused my request (such as assisting with cooking over an open fire, taking care of other family members, handling housework)
- Medical staff work fewer hours than I scheduled
- Medical staff have to cancel appointment services at short notice
- Adverse weather arrangements
- Black rainstorm warning signal, storm signal No. 8 or above
- Rainstorm warning signal (red rainstorm warning signal) and typhoon signal (strong wind signal No. 3)
- Yellow rainstorm warning signal and typhoon alert signal No. 1 or below
- Storm signal No. 8 or above hoisted or about to be hoisted during work.
- Services contracted during bad weather
- Sick leave and personal leave
- Private care
- account
- Privacy Policy Statement Information
- Protect credit card information