We attach great importance to the professionalism of medical staff. If a customer finds that a medical accident has occurred due to improper medical procedures, please send an email to repost@careeasy.hk. Our customer service specialists will contact you as soon as possible to learn about the incident.
Report serious incidents related to medical procedures
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- Laboratory blood drawing services
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- Medical staff are rude or their medical procedures are unprofessional
- The medical staff refused my request (such as assisting with cooking over an open fire, taking care of other family members, handling housework)
- Medical staff work fewer hours than I scheduled
- Medical staff have to cancel appointment services at short notice
- Adverse weather arrangements
- Black rainstorm warning signal, storm signal No. 8 or above
- Rainstorm warning signal (red rainstorm warning signal) and typhoon signal (strong wind signal No. 3)
- Yellow rainstorm warning signal and typhoon alert signal No. 1 or below
- Storm signal No. 8 or above hoisted or about to be hoisted during work.
- Services contracted during bad weather
- Sick leave and personal leave
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- Report serious incidents related to medical procedures