We attach great importance to the professionalism of medical staff. If customers find that medical staff cause medical accidents due to improper medical procedures, please remember to retain evidence, not limited to photos, films, recordings, and medical reports. Please use the communication function in the app to contact our The customer service representative detailed the incident and its outcome. After investigating the incident, we will make appropriate arbitration and give the customer a response. If the client is not satisfied with our arbitration result, we will consider transferring the case to the police or the relevant medical committee for processing.