If medical staff are presentAfter confirming the serviceIf you cancel the service, you may need to pay a cancellation fee of HKD$300. These fees will be paid to customers in the form of vouchers after deducting administrative fees to compensate for the losses caused to customers and the company's administration due to the temporary cancellation of services. If the medical staff cancels the appointment service due to force majeure, such as illness, bad weather, flight delays, personal emergencies and other reasonable reasons, the customer must bear the additional expenses of re-appointment. Customers can increase additional subsidies to attract medical staff to apply for services within a short period of time, thereby filling the vacancy created by a previous medical staff.
