1. Reservation service issues and refunds...
  2. Opinions about healthcare staff or services...
  3. The medical staff refused my request (such as assisting with cooking over an open fire, taking care of other family members, handling housework)

The medical staff refused my request (such as assisting with cooking over an open fire, taking care of other family members, handling housework)

Before each of our services is booked, the service direction or details will be listed in detail. You can refer to our medical staff work classification table. Medical staff have the right to refuse work outside the service direction. If you have any disputes with medical staff, please email us at report@careEASY.com with details. Our customer service specialists will contact you as soon as possible and we will make a fair settlement for you.