During the work period, the re-hanging time has been clearly announced or has already been suspended.

If the client or healthcare provider has not discussed privately the arrangements for inclement weather, we recommend that both parties follow the following guidelines:

If the Observatory has announced that the storm signal No. 8 or above will be hoisted at a designated time, and the time is within service hours, customers should implement one of the following options:

Option 1: The customer should ask the medical staff toLeaving two hours early,Service time will be calculated based on booking time.

For example: The original appointment service time is from 9 am to 5 pm, but the Observatory predicts that storm signal No. 8 or above will be hoisted at 1 pm. Then the customer should arrange for our medical staff to arrive 2 hours earlier, that is, at 11 am.

Option 2: Customers can ask medical staff to continue working until the service time is over.After the service is completed, the customer needs to make arrangements for the medical staff
Transportation back to the residence will be borne by the customer..
– If the client cannot arrange transportation, he or she can let the medical staff arrange transportation back to their home.Medical staff can reimburse the actual transportation expenses to customers through this platform with receipts..

If neither the customer nor the medical staff can arrange transportation to leave, the customer should provide a safe place and meals (if necessary) for the service staff to take a rest. Until the situation permits, the customer can arrange transportation to leave or leave it to the service staff to make their own arrangements. The service staff can The transportation expenses will be reimbursed to the customer through this platform based on the receipt.

If the service staff and the medical staff have communicated privately and reached a consensus on the additional work allowance in bad weather (the medical staff agree that the remuneration provided by the client includes the transportation costs for working in bad weather and commuting to and from work), the service will be provided at the agreed time and cost conduct.