We attach great importance to the security of your account. We use mobile phone SMS verification codes to verify each login, ensuring that each login is the customer's own.
How to keep your account safe?
- careEASY – Become a medical partner
- careEASY App Guide
- Laboratory blood drawing services
- Cancellation Policy
- Safety
- Home care/accompaniment service
- account
- Reservation service issues and refunds
- Cancellation fee
- Opinions about healthcare professionals or services
- How do I change my healthcare provider's rating?
- Medical staff are rude or their medical procedures are unprofessional
- The medical staff refused my request (such as assisting with cooking over an open fire, taking care of other family members, handling housework)
- Medical staff work fewer hours than I scheduled
- Medical staff have to cancel appointment services at short notice
- Adverse weather arrangements
- Black rainstorm warning signal, storm signal No. 8 or above
- Rainstorm warning signal (red rainstorm warning signal) and typhoon signal (strong wind signal No. 3)
- Yellow rainstorm warning signal and typhoon alert signal No. 1 or below
- Storm signal No. 8 or above hoisted or about to be hoisted during work.
- Services contracted during bad weather
- Sick leave and personal leave
- Private care
- account
- Privacy Policy Statement Information
- How to keep your account safe?