Table of contents
Medical staff can provide medical services through the careEASY mobile app. There are 2 statuses in the application.
Apply
Medical staff can apply for customers’ medical service requirements through the mobile app
1) Slide to the right
2) Press green √ directly
Please note that cancellation after application will be charged an administrative fee of HKD$100
Note: Applying does not mean that you have applied. After applying, you need to wait for the customer to confirm that you or other medical staff will take the order. At this time, the service status is 'Pending' 'under review'
If you cancel after accepting the order, an administrative fee of HKD$300 will be charged.
Therefore, please carefully check the customer’s appointment date, time, address and other information to ensure that the date and time are available.
Orders
If you are confirmed by the customer to take the order: the careEASY mobile app will send a message prompt
The reservation page will change from 'under review' to 'accepted'.
If you are not selected by the client:
The reservation page will change from 'under review' to 'cancelled'.