During service operation: black rainstorm warning signal or storm signal No. 8 or above
Coming soon (the Observatory has clearly announced the relocation time) or Already suspended
any timeDuring the period, service staff should communicate service details with customers through the app as early as possible
Service staff should contact customers through the app as soon as possible to discuss whether to continue the service, if both parties reach a consensus, the service will continue as usual- If a consensus cannot be reached, please inform the customer and notify our customer service personnel through the mobile phone in-app (Report function) to intervene and cancel the service for free.