Given that lower levels such as Rainstorm warning signal (red rainstorm warning signal) and Typhoon signal (strong wind signal No. 3) Sometimes it may not reflect the situation in various regions. To ensure the safety of medical staff and customers,
Customers and medical staff are asked to strictly follow the following instructions:
- All medical staff should continue to pay attention to weather forecasts, regional weather changes and pay attention to the conditions of their own environment.
Make sure your own safety is your first priority.
At the same time, remember to maintain communication with customers and the company's customer service staff through application software.
2. If public transportation and road conditions are normal, services should continue as usual.
3. Such asPublic transport suspendedorRoad condition is poorand are unable to go to the service location, pleaseRemember to keep records to prove your failure to attend, not limited to taking pictures, filming, screenshots of online announcements, etc., the company will handle it as appropriate according to the situation.
4. If the service personnel are unable to reach the service location due to transportation, they should notify the customer and the company's customer service department as soon as possible and provide relevant supporting documents. If supporting documents are not provided, an administrative fee of HK$300 will be charged for service cancellation in accordance with normal cancellation procedures.